Spent an amazing Christmas at this hotel with my family. The pool was stunning and we were able to swim every day. The food was delicious and there was a wide option of traditional dishes. The staff were really friendly and helpful, and the rooms were spacious and well-appointed. , the location was perfect - easy to find and well-connected to all the activities we wanted to do.

The service in the restaurant was a bit slow at times which was frustrating when we were hungry, but overall it didn't detract from our stay. some of the amenities were in need of upkeep, such as the gym equipment.

We had a very pleasant stay at this luxurious hotel. The spacious room provided us with a comfortable bed and pillows, ensuring a good night's sleep. The staff, especially Joyce the waitress, were extremely professional and kind. The hotel's location in a great area of Mbale allowed us to enjoy the beautiful garden and relax by the pool. The hotel also offered services like room service, car hire, and dry cleaning, adding convenience to our stay.

Spent Christmas at this amazing hotel and it was truly unforgettable! the historical building was beautifully decorated with a traditional African touch and the rooms were cozy and comfortable. the location was perfect, surrounded by breathtaking views of the mountains and lush gardens. the food was delicious and offered a wide selection of local and international dishes. the spa was a dream, with amazing massages and relaxing treatments.

The service was a bit slow at times, particularly during peak hours. some of the rooms could use a bit of updating, but overall, it didn't affect our holiday experience.

We enjoyed our stay and loved the comfortable bed and spacious room. The staff was professional and kind, especially Joyce the waitress. The hotel had excellent facilities, including a pool and a well-kept garden. Additionally, the breakfast cook Peter, the front desk staff Olivia, Derek, and Victoria.

Nothing is perfect.

Set in a beautiful garden with a view of the nearby mountains, the hotel offers reasonably comfortable rooms with AC and a good menu for breakfast and dinner. the staff is friendly and attentive, and the hotel's health suite is a nice touch and adds to the relaxing atmosphere. the food is reportedly well-prepared and tasty, with decent portions and quality wines.

Some guests complained about the hotel's upkeep and its occasional lack of attention to small details in the rooms and public areas.

Comfortable bed and pillows, spacious room, pool, professional staff, enjoyable spa, well-kept garden.

Nothing not to like.